Shipping Policy

Shipping Policy

Thank you for choosing Ancherz! We are committed to providing you with a seamless and efficient shipping experience. Please take a moment to review our shipping policy to familiarize yourself with our processes and guidelines.

Order Processing:

All orders are processed within 1-2 business days (excluding weekends and holidays) after payment verification. Please ensure that your shipping address is accurate and complete to avoid any delays or delivery issues. In the event of any unforeseen circumstances or stock shortages, we will promptly notify you and provide alternative options or a refund if necessary.

Shipping Methods and Delivery Time:

  • We offer standard shipping services through reputable carriers to ensure reliable and timely delivery.
  • Delivery times may vary depending on your location and shipping method selected during checkout.
  • Estimated delivery times for domestic orders typically range between 5-7 business days. International orders may take longer and are subject to customs clearance procedures.

Shipping Rates:

Shipping rates are calculated based on the total weight of your order and the destination address. You can view the shipping cost during the checkout process before finalizing your purchase.

Order Tracking:

Once your order is shipped, you will receive a confirmation email containing a tracking number and instructions on how to track your package. Please allow up to 24 hours for the tracking information to be updated in the carrier’s system.
You can track your order directly on our website or through the carrier’s online tracking portal.
We take utmost care in packaging and ensuring that your order arrives in excellent condition. However, in the rare event of a lost or damaged package, please contact our customer support team immediately.

We will work closely with the carrier to resolve the issue and provide a suitable resolution, such as a replacement or refund.

If you have any further questions or concerns regarding our shipping policy, please don’t hesitate to reach out to our customer support team. We are here to assist you and make your shopping experience with Ancherz a smooth and enjoyable one.